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Mon–Fri 8am–9pm · Sat–Sun 8am–5pm
Streaming & screens
Same day

Smart TV & Freely setup

Tuned, connected and explained

New TV, missing channels or a remote that makes no sense? Our engineers tune your channels, set up Freely and your streaming apps, connect your soundbar and other devices, and show you how it all works. Ideal if you're setting up a TV for an older relative.

Same-day visits
Often available if you call early
No call out charge
For quoted work, price agreed first
4.8★ on Trustpilot
From 1,300+ customer reviews
Lines open 7 days

Get a free quote

No call out charge
Service
Smart TV setup
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Freephone 0800 470 2737
Mobile 07723 875 138

When a TV setup visit helps

Modern TVs can do a lot, but getting everything working together isn't always simple.

  • A new TV with missing channelsUsually the TV needs a full retune, or the aerial lead isn't connected properly. We retune it and check the signal at the socket.
  • You want live TV over broadbandFreely streams live channels over broadband on supported TVs. We connect your TV to the internet and set Freely up.
  • Streaming apps aren't set upWe install and sign in to the apps you use, such as BBC iPlayer, ITVX and Netflix, using your own logins.
  • No sound through the soundbarUsually the TV's audio output or HDMI ARC settings. We connect the soundbar and set the TV to use it.
  • A relative is struggling with a new TVWe set the TV up in the simplest way, arrange the channels and show them how to use the remote.

What's included in a TV setup visit

  • Freeview channels tuned and signal checked
  • Freely set up on compatible TVs and devices
  • TV connected to WiFi or a wired connection
  • Streaming apps installed, with help signing in
  • Soundbar and HDMI devices connected and configured
  • A walk-through of the remote and everyday use

How much does smart TV setup cost?

  • Number of TVsOne TV or several around the house.
  • Devices to connectSoundbars, streaming boxes, games consoles and more.
  • Signal or cabling workWhether the aerial or network connection needs attention.
  • Wall mountingWhether the TV is being mounted at the same visit.

No call out charge for quoted work. You get a free, no obligation quote before anything is done.

How it works

Step 1

Tell us what you need

Call, WhatsApp us or send the form with your postcode.

Step 2

Book a visit

A time that suits you, often the same day.

Step 3

Check and quote

The engineer checks the job and agrees the price before starting.

Step 4

Fit and test

The work is done, tested and explained before we leave.

What our customers say

★★★★★
He set it up in the simplest way possible for my dad so he can just see the tv channels when he turns it on
Maria TL · May 2026 · Trustpilot

Rated 4.8 on Trustpilot from over 1,300 reviews. Read every review

Local engineers near you

Our engineers cover towns and cities across mainland UK. Enter your postcode to check we cover your area.

Freely & smart TV FAQs

What is Freely?

Freely is a free TV service that streams live channels and on-demand programmes over your internet connection, with both in one guide.

Do I still need an aerial with Freely?

No, Freely works over broadband. You can still connect an aerial to add broadcast channels, and Freeview through an aerial keeps working without the internet.

Which TVs have Freely?

Freely is built into a range of new smart TVs from brands including Hisense, Panasonic, Philips, Toshiba, TCL, JVC, Bush and Roku TVs. Freely streaming devices add it to other TVs.

Can you set up a TV for an elderly relative?

Yes. You can book the visit for them. We set everything up and take time to explain how it works.

Can you connect my soundbar?

Yes. We connect it to the right HDMI port, switch on ARC or eARC and set the audio output on the TV and any boxes.

How much does TV setup cost?

It depends on how many TVs and devices need setting up and whether any aerial or cable work is needed. You get a free, no obligation quote before any work starts.

Is there a call out charge?

There's no call out charge for quoted work. You get a free, no obligation quote and agree the price before any work starts.

Do you cover my area?

Our engineers cover towns and cities across mainland UK. Use the postcode checker on this page, or call 0800 470 2737, to confirm we cover your address.

Book a local engineer today.

Free advice and a no obligation quote, 7 days a week.

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