Lines open 7 days
Mon–Fri 8am–9pm · Sat–Sun 8am–5pm
Streaming & screens
Same day

Sky Stream installation & setup

Wired in properly

Sky Stream brings Sky TV over broadband instead of a satellite dish. If your puck keeps buffering on WiFi, the router is in the wrong room or you want the cables hidden, our engineers set it up properly, with a wired connection to your router where it's needed.

Same-day visits
Often available if you call early
No call out charge
For quoted work, price agreed first
4.8★ on Trustpilot
From 1,300+ customer reviews
Lines open 7 days

Get a free quote

No call out charge
Service
Sky Stream setup
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Freephone 0800 470 2737
Mobile 07723 875 138

When to call us about Sky Stream

Sky Stream is designed so you can plug it in yourself. These are the situations where a visit from an engineer helps.

  • Sky Stream keeps bufferingUsually a weak WiFi connection between the router and the Sky Stream puck. A wired Ethernet connection is more stable, so we run a neat network cable to the TV.
  • The router and TV are in different roomsWe route a network cable between them, hidden as much as the building allows, so the puck doesn't rely on WiFi.
  • You've switched from a Sky dishSky Stream works over broadband, so the dish is no longer needed. We can take it down and remove the old satellite cables.
  • The TV is wall mounted and the cables are messyWe tidy or conceal the HDMI, power and network cables and fix the puck neatly out of sight.
  • You want Sky Stream in more than one roomEach extra puck needs a good connection too. We plan wired connections for each room that needs one.

What's included in a Sky Stream visit

  • Broadband connection checked at the TV position
  • Network cable run from your router to the puck where needed
  • Puck connected to your TV by HDMI and set up
  • Help signing in with your Sky account details
  • Cables tidied, with optional TV wall mounting
  • Optional removal of your old Sky dish
  • Everything tested before we leave

How much does Sky Stream setup cost?

  • Cable routeHow far the router is from the TV and how the cable gets there.
  • Number of TVsOne puck or several around the house.
  • Wall mounting and tidyingWhether the TV is being mounted and cables concealed.
  • Dish removalWhether you want your old satellite dish taken down.

No call out charge for quoted work. You get a free, no obligation quote before anything is done.

How it works

Step 1

Tell us what you need

Call, WhatsApp us or send the form with your postcode.

Step 2

Book a visit

A time that suits you, often the same day.

Step 3

Check and quote

The engineer checks the job and agrees the price before starting.

Step 4

Fit and test

The work is done, tested and explained before we leave.

What our customers say

★★★★★

Rated 4.8 on Trustpilot from over 1,300 reviews. Read every review

Local engineers near you

Our engineers cover towns and cities across mainland UK. Enter your postcode to check we cover your area.

Sky Stream FAQs

Do I need a satellite dish for Sky Stream?

No. Sky Stream delivers Sky TV over your broadband connection, so a dish isn't needed.

Can I set up Sky Stream myself?

Yes, Sky designed it to be plugged in at home. We help when the WiFi isn't reliable where the TV is, when you want a wired connection, or when you want the cables and dish dealt with properly.

Is a wired connection better than WiFi?

A wired network connection is generally more stable than WiFi, especially if the router is far from the TV or there are thick walls in between.

Can you take down my old Sky dish?

Yes. We remove the dish, bracket and redundant satellite cables where they can be reached and fill the fixing holes.

Do you supply Sky Stream?

No. Sky Stream is supplied by Sky. We handle the setup, cabling and tidying once you have it.

How much does Sky Stream setup cost?

It depends on how far the router is from the TV, whether cables need hiding and whether the old dish is coming down. You get a free, no obligation quote before any work starts.

Is there a call out charge?

There's no call out charge for quoted work. You get a free, no obligation quote and agree the price before any work starts.

Do you cover my area?

Our engineers cover towns and cities across mainland UK. Use the postcode checker on this page, or call 0800 470 2737, to confirm we cover your address.

Book a local engineer today.

Free advice and a no obligation quote, 7 days a week.

Reception
Streaming & setup
Property
WhatsAppCall freeQuote